My-Account
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Contacting XBet
You may contact us by clicking here. Our live chat support is ready 24/7. Just fill out the form and submit it.
Digital Photos of your Documents
We can only accept legible, clear, and un-cropped copies of documents.Digital photos:We suggest that you use a scanner, digital camera, or smartphone to take clear photos of documents.If you’re sending digital photos of your documents, take the photos i...
Unauthorized use of account
If you lose your account number or password, or suspect they've been compromised, reach out to XBet Sportsbook, Casino, and Racebook right away. We'll freeze your account to prevent any unauthorized access.While we'll take steps to restrict the attacker...
Password Security Recommendations
To keep your XBet Account and online your activities, in general, private and secure, we advise you to follow the recommendations below:Do not set your device (PC, Smartphone, Tablet, etc.) to remember your passwords. Even though this feature is provide...
Sending your identity and/or financial documents
To send your documents:Login to your XBet account.Tap/Click on your My Account menu.Navigate to the ‘Messages‘ section.Tap/Click on the ‘Compose Message‘ button or the icon shaped like an envelope on your mobile device.A ‘Compose message window’ will be...
How to change email address or phone number
For the safety of your XBet account, changing your email address or phone number is made by a Customer Service Representative. To request an update to your account profile, pleasecontact customer support.
How to reset a forgotten password
If you’ve forgotten your password, you can reset it quickly:Tap/Click the login link at the top of the website, followed by the ‘Forgot Password link.Enter the email associated with your XBet account and click the reset password button.An email with a l...
Security PIN (2FA) for XBet
At XBet, your safety is our top priority. That's why we've introduced a Security PIN feature to your account, adding an extra layer of security.The first time you log in, you'll need to create a four-digit PIN. This applies to all customers, whether you...
How to Change a Password from “My Account”
After you log into your account, look for the “My Account” icon on the upper menu of the screen.Select the “My Account” option.Change your password by entering your old password once and the new password twice for confirmation.Click on ‘Save Changes‘.Yo...