At XBet, your safety is our top priority. That's why we've introduced a Security PIN feature to your account, adding an extra layer of security.

The first time you log in, you'll need to create a four-digit PIN. This applies to all customers, whether you're new or have been with us for a while.

To create your PIN, follow these steps:

1. Create a new account or log in to an existing one.
2. You’ll be prompted to generate a new 4-digit PIN in a pop-up window.
3. Fill in your new PIN (0-9 numbers only, no letters).
4. To store your new PIN, click Save.
5. Your new PIN will be saved after you receive a confirmation message.

THE FOLLOWING IS IMPORTANT INFORMATION:

• To confirm your identity, your PIN will be requested by our staff on every chat or call. We will never request your PIN via email.
• Keep your PIN secure. Do not share your PIN with unauthorized people.
• If you need to reset your PIN, please contact customer service.

PIN FAQ

- What is the PIN ()FA authentication?

This PIN adds another layer of security to your account. It is a two-factor authentication (2FA ).

Remember the PIN is needed to verify your account and allow you to make changes to your profile to:

1. Update your address
2. Update your Email address
3. Request a Bitcoin Payout

- I received a notification that I needed to create a PIN? What am I supposed to do now?

You’ll be required to generate a four-digit security PIN the next time you log into your account. Customers, both new and old, will be prompted to create a PIN.

- I forgot my Security PIN. How do I reset it?

Please contact customer service to reset your PIN.