We can only accept legible, clear, and un-cropped copies of documents.
Digital photos:
- We suggest that you use a scanner, digital camera, or smartphone to take clear photos of documents.
- If you’re sending digital photos of your documents, take the photos in a well-lit room and without flash.
- You can also activate the macro feature on your digital camera or smartphone for photos taken from a close range. You can find this feature in your digital camera/smartphone focus settings.
- We do not accept black-and-white photos of documents.
Scanned photos:
- Send us color copies of at least 600dpi image resolution, for good quality photos.
- We do not accept black-and-white scanned copies of documents.